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Our Agreements

Iffy’s Autobody Paints & Supplies recognizes that when you choose to provide us with personal information about yourself, you trust us to treat it responsibly.
This Privacy Policy explains the types of personal information that Iffy’s Autobody Paints & Supplies and its affiliated companies collect about you, how we use, share, and protect this personal information, and the choices you can make about how we use and share this personal information. This Privacy Policy governs personal information collected by any means, including, but not limited to, websites, mobile applications, and other online services that refer or link to this Privacy Policy, as well as information collected by other business functions of Iffy’s Autobody Paints & Supplies, such as through our customer loyalty programs or when you speak with a customer service representative (collectively, the “Services”). It is important that you read this Privacy Policy carefully, because anytime you use our Services you consent to the practices we describe in this Privacy Policy. Key jurisdiction-specific information about our privacy practices is available in our policy here. In the event of any inconsistencies between the English-language version of this privacy policy and any local language version that we make available, the English-language version will prevail.
Information Covered by this Privacy Policy
This Privacy Policy is applicable to information collected by Iffy’s Autobody Paints & Supplies and its affiliated companies. This includes information collected:
- Through websites, mobile applications, and other online services that refer or link to this Privacy Policy.
- Through the other business functions of Iffy’s Autobody Paints & Supplies, such as through our customer loyalty programs or by customer service representatives.
Our Services may link to third-party websites and services that are outside our control. In addition, we may have relationships with non-Iffy’s Autobody Paints & Supplies entities that distribute Iffy’s Autobody Paints & Supplies products. We are not responsible for the security or privacy of any information collected by such third parties. You should exercise caution, and review the privacy statements applicable to such third parties.
Information We Collect
We may collect information about you and others and, if applicable, the computer or device you use to access our Services in a variety of ways:
- You may provide us information directly.
- We may collect information about you when you use our Services, make purchases, or view our online advertisements.
- We may collect additional information about you in accordance with applicable law.
The manner of our collection and the type of information collected may vary by jurisdiction to accommodate local legal requirements.
Information you provide us directly
We collect information directly from you when you choose to register for our Services (for example, when you register for one of our loyalty programs), make a purchase, sign up to enter a promotion, submit your zip code to learn more about stores near you, or otherwise provide information directly to us. The following are examples of information you may provide us directly:
- Name.
- E-mail address, physical address and/or zip code, and phone number.
- Username or password.
- Age or birthdate, gender, occupation, and other demographic information.
- Credit card or other payment information.
- Other information about you, your family or others (such as product interests and where you typically shop for paint and coatings products). You can choose not to provide us with certain types of information, but doing so may affect your ability to use some of the Services.
Information we collect when you use our Services or view our online advertisements
We collect information about your computer or device and your online activity, including through the use of standard Internet technologies, such as cookies, web beacons, and local stored objects. The following are examples of the types of information that we may collect:
- Your browser type and operating system.
- IP address and/or device ID.
- Your browsing behavior on our Services, such as the amount of time spent viewing our online Services, the links you click within our online Services, and the purchases and transactions you make through the Services.
- Websites you visit before or after our websites.
- Iffy’s Autobody Paints & Supplies e-mails you open and/or forward.
- Iffy’s Autobody Paints & Supplies offers or links you connect to via e-mails.
- Depending on your device settings, location information, such as your mobile device’s GPS signal or information about nearby WiFi access points and cell towers
Additional information we may collect about you
We may receive information about you from publicly and commercially available sources in accordance with applicable law. In addition, we may collect other information you allow a third party to provide to us. For example, if you choose to access or use social networking services, we may receive and store information that you allow us to receive through those services, such as your e-mail address. We also may collect other information about you, your device, or your use of the Services in ways that we describe to you at the point of collection or otherwise with your consent.
All of the information we collect about you may be combined to help us enhance and improve our products and services and tailor our communications to you. Use of Information
We may use the information we collect about you:
- To provide you with services, products, or other materials you request (for example, completing your registration for a loyalty program and sending you product samples).
- To communicate with you about our products, services, and promotions.
- To customize your experience with our Services, including by providing you with relevant advertising on our Services and elsewhere.
- To manage and improve your shopping experiences and our products, Services and offerings, including analyzing the use of our products and services, and determining the effectiveness of our advertising.
- To protect the security and integrity of our Services.
- To enforce our legal rights.
- Otherwise with your consent.
Sharing of Information
Iffy’s Autobody Paints & Supplies may disclose your information in the following circumstances:
- Affiliates. We may share information within Iffy’s Autobody Paints & Supplies among our various businesses and affiliated companies, including, for example, to provide you with our product and service improvements.
- Service Providers. We rely on third-party service providers to perform a variety of contractual services on our behalf. To do so, we may need to share your information with them. For example, we may rely on service providers to fulfill our product and service requests, process your credit card and other payments, answer your questions, send e-mails on our behalf, and analyze data to improve our products and services.
- Other Parties When Required by Law or as Necessary to Protect Our Services. There may be instances when we disclose your information to other parties:
o To comply with the law or respond to legal process or a request for cooperation by a government entity.
o To prevent fraud or verify and enforce compliance with the policies governing our Services.
o Where permitted by law, to protect the rights, property, or safety of Iffy’s Autobody Paints & Supplies, or any of our respective affiliates, business partners, customers or employees.
- Other Parties In Connection With A Corporate Transaction. We may disclose your information to a third party in the event we sell or transfer all or a portion of a business or our assets to a third party, such as in connection with a merger or in the event of a bankruptcy reorganization or liquidation. In certain jurisdictions, consent is required for this sharing of information. We will collect your consent when required by applicable law.
- Other Parties With Your Consent At Your Direction. In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you consent to or request such sharing.
- Aggregated and Non-Personal Information. We also may share data in a manner that does not identify you (for example, information that has been aggregated with other records) for general business purposes. For example, we may disclose the number of visitors to our websites or other Services.
Cookies and Other Internet Technologies
We, as well as certain third parties, including those that provide content and other functionality on our Services, may use cookies, web beacons and other similar technologies on our online Services and the information collected from such technologies. By using our online Services, you are consenting to our use of cookies, web beacons, and other tracking technologies as described in this Privacy Policy.
Cookies
A cookie is a small file that may be stored on your computer or other device. A cookie enables the entity that put the cookie on your device to recognize it across different websites, services, devices, and browsing sessions.
When you use a web browser to access the Services, you may configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Click the “Help” menu of your browser to learn more about how to change your cookie preferences. The operating system of your device may contain additional controls for cookies. Please note that disabling cookies may affect your ability to access and use certain features of the Services.
Other Technologies
There are other local storage and Internet technologies, such as Local Shared Objects (also referred to as “Flash cookies”) and HTML5 local storage, that operate similarly to the cookies discussed above in that they are stored on your device and can be used to store certain information about your activities and preferences across different services and sessions. Please note that these technologies are distinct from cookies, and you may not be able to control them using standard browser tools and settings. For information about disabling or deleting information contained in Flash cookies, please visit the Flash website operated by Adobe.
Your Choices & Rights in Your Information
Where permitted by law, we may send you offers or promotions. However, we give you choices about how we communicate with you.
- E-Mail: If you no longer wish to continue receiving commercial emails from a particular Iffy’s Autobody Paints & Supplies brand or group, you may follow the instructions contained in any such message.
- Postal mail: If you no longer wish to continue receiving commercial postal mailings from a particular Iffy’s Autobody Paints & Supplies brand or group, you may follow the instructions or use the contact information contained in any such message.
- Other: If you no longer wish to continue receiving other commercial communications from a particular Iffy’s Autobody Paints & Supplies brand or group, you may follow the instructions or use the contact information contained in any such message.
Please note that, despite your opt-out selections, where permitted by applicable laws, we may send you communications regarding transactions or services you have specifically requested or to inform you of important changes to our Services, products or policies. If you have multiple accounts, you may need to opt-out separately for each account in connection with the privacy choices described above.
You may have certain rights as a data subject under local law. For example, local law may afford you the right to access, update, restrict, oppose, erase, port and/or correct inaccuracies in your personal information under our control, subject to certain exceptions prescribed by law. Many of our programs provide you direct access to view, update, correct, and/or delete personal information you provided when you registered online and certain other functionality. Please check where you registered to learn what functionality may be available to you in relation to an applicable program.
Information Security & Retention
We have in place various procedures to safeguard your information, including technical, administrative and physical procedures intended to keep your information secure. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system or wireless connection is completely secure.
In addition, we take steps to retain personal information about you only for so long as is necessary for the purpose for which it was collected, as required under contract, or as required by or permissible under applicable law.
How to Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact Iffy’s Autobody Paints & Supplies. In addition, you may contact us at the following address:
Iffy’s Autobody Paints & Supplies
Legal Department
2266 Drew Rd #12, Mississauga, ON L5S 1B1
Acceptance of Terms of Use
By using, visiting, or browsing any web site or portal published by The Iffy's Autobody Paints & Supplies, any of its affiliates or subsidiaries (collectively, "Iffy's Autobody Paints & Supplies") (collectively, the "Web Site(s)") you accept, without limitation or qualification, these Terms of Use and agree, without limitation, to the terms of our Privacy Policy. If you do not agree to these Terms of Use and to our Privacy Policy, please do not use our services or visit our Web Sites. Acceptance of these Terms of Use constitutes a legal agreement between you and Iffy's Autobody Paints & Supplies.
Changes to Terms of Use
Iffy's Autobody Paints & Supplies may at any time revise these Terms of Use and/or our Privacy Policy. You are bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use, Privacy Policy and conditions to which you are bound. Your use of the Web Sites after changes are made means you agree to be bound by the Terms of Use and Privacy Policy of the Web Sites you visit as such Terms of Use and Privacy Policy exist at that time.
Limitations of Use
You must be 18 years of age or older to access our Web Sites or use our services. By accessing our Web Sites, you agree not to upload, post, e-mail or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Web Sites. You also agree not to interfere with the servers or networks connected to the Web Sites or to violate any of the procedures, policies or regulations of networks connected to the Web Sites, the terms of which are incorporated herein. You also agree not to (i) impersonate any other person while using the Web Sites, (ii) conduct yourself in an inappropriate, offensive, indecent, or vulgar manner while using our services or Web Sites, or (iii) use the Web Sites for any unlawful purpose. You further agree to only submit content to the Web Sites that is in compliance with all applicable laws, rules and regulations and is (a) owned by you, (b) submitted with the express permission of the owner or within the scope of the license to such content, or (c) in the public domain. Iffy's Autobody Paints & Supplies reserves the right to terminate your access to the Web Sites or any of its services if it determines that you do not comply with these terms and conditions; provide false, inaccurate, or incomplete information during our registration process; engage in any conduct that would otherwise harm any of Iffy's Autobody Paints & Supplies' rights or interests in its Web Sites, services, or other property; or for any or no reason whatsoever without prior notice to you.
Monitoring and Management of Content of Web Sites
Iffy's Autobody Paints & Supplies shall have the right, but not the obligation, to monitor the content of the Web Sites to determine compliance with these Terms of Use and any other operating rules established by Iffy's Autobody Paints & Supplies, as well as to determine compliance with applicable laws, including, but not limited to, copyright laws. Iffy's Autobody Paints & Supplies shall have the right in its sole discretion to edit, refuse to post, block access to, or remove any material submitted to or posted on the Web Sites that Iffy's Autobody Paints & Supplies finds to be in violation of these Terms of Use or that Iffy's Autobody Paints & Supplies believes may violate laws or the rights of others, including, without limitation, laws against copyright infringement and rights of privacy and publicity.
Links
Some of the hyperlinks on the Web Sites may lead to third-party web sites. These web sites are not controlled by, or affiliated with, Iffy's Autobody Paints & Supplies. In addition, other web sites may link to our Web Sites. Iffy's Autobody Paints & Supplies is not responsible for the content or privacy policies of these third-party web sites.
Intellectual Property
The elements of the Web Sites, including, but not limited to, text, graphics, logos, depictions, designs, photographs, images, digital downloads, data compilations, sound, video, and software are protected by Canada and international copyright, trademark, and trade dress laws and are the property of Iffy's Autobody Paints & Supplies or its affiliates. The compilation of the content on the Web Sites is the exclusive property of Iffy's Autobody Paints & Supplies.
Copyrights
The copyright in all materials provided on the Web Sites is owned by Iffy's Autobody Paints & Supplies or its affiliate(s). Except as stated herein, none of the material contained in the Web Sites may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Iffy's Autobody Paints & Supplies. Permission is hereby granted to view, copy, print and download the materials on the Web Sites for personal, noncommercial use only, provided such materials are used solely for informational purposes, and all copies, or portions thereof, include this copyright notice. Iffy's Autobody Paints & Supplies may revoke any of the foregoing rights at any time. You may not, without Iffy's Autobody Paints & Supplies' prior written consent, "mirror" any material contained on the Web Sites on any other server. Upon termination of any rights extended hereunder, you must immediately destroy any downloaded and printed materials obtained from any Web Site. Any unauthorized use of any material contained on the Web Sites may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
Notification of Copyright Infringement
If you believe that a work you own and that is protected by copyright has been used or copied in a way that constitutes copyright infringement and such infringement is occurring on the Web Sites or on sites linked to/from the Web Sites, please provide Iffy's Autobody Paints & Supplies' Copyright Agent (identified below) a written or electronic notice ("Notice") containing the following information:
your full legal name, as well as your address, telephone number, and email address;
a physical or electronic signature of the person authorized to act on behalf of the owner of the copyrighted work(s) that is/are alleged to have been infringed;
an identification of the copyrighted work(s) you claim is/are being infringed;
an identification of the material you claim is infringing and its location;
a statement by you that you have a good faith belief that the disputed use of the copyrighted work(s) is/are not authorized by you, the copyright owner, its agent, or the law; and
a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Copyright Agent: Name: Legal Department
Address:
The Iffy's Autobody Paints & Supplies
2266 Drew Rd #12, Mississauga, ON L5S 1B1
Phone: (905) 677-4440
email: [email protected]
THE COPYRIGHT AGENT SHOULD BE CONTACTED ONLY FOR THE PURPOSE OF NOTIFYING THE COPYRIGHT AGENT THAT YOUR WORK HAS BEEN USED OR COPIED IN A WAY THAT CONSTITUTES COPYRIGHT INFRINGEMENT AND SUCH INFRINGEMENT IS OCCURRING ON THE WEB SITES OR ON SITES LINKED TO/FROM THE WEB SITES.
ANY REQUEST, INQUIRY OR COMMUNICATION THAT IS SENT TO THE COPYRIGHT AGENT FOR ANY OTHER PURPOSE WILL NOT BE RESPONDED TO.
It is Iffy's Autobody Paints & Supplies' policy to terminate, in appropriate circumstances, the accounts of users of the Web Sites who are repeat copyright infringers or who are the subject of repeated copyright infringement complaints.
Trademarks
The trademarks, service marks and logos ("Trademarks") used and displayed on the Web Sites are registered or unregistered Trademarks of Iffy's Autobody Paints & Supplies. Nothing on the Web Sites shall be construed as granting, by implication, estoppel or otherwise any license or right to use any Trademark displayed on the Web Sites without the prior written consent of the Trademark owner. The name of Iffy's Autobody Paints & Supplies or any Trademark may not be used in any way including in any advertising or publicity pertaining to distribution of materials on the Web Sites without the prior written consent of Iffy's Autobody Paints & Supplies. Iffy's Autobody Paints & Supplies prohibits the use of any Iffy's Autobody Paints & Supplies logo and Trademark as a "hot" link to any web site unless establishment of such link is approved in advance by Iffy's Autobody Paints & Supplies in writing.
Submissions You are responsible for all information you provide to Iffy's Autobody Paints & Supplies or post on the interactive site(s). If Iffy's Autobody Paints & Supplies has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Iffy's Autobody Paints & Supplies has the right to suspend or terminate your account and refuse any and all current or future use of the site and hold you responsible for any claim or damages arising from such information. Any messages or other postings without a valid email address verification are subject to removal. Any information you post on this site is subject to disclosure to any regulatory or criminal authority or third party.
Information and messages you post on this site are posted at your own risk. Iffy's Autobody Paints & Supplies is not responsible for and disclaims all liability related to your use of this site or reliance on the information posted on this site. Iffy's Autobody Paints & Supplies is not responsible for the accuracy, content, or reliability of any information posted on this site by other users.
Use of Information and Materials Submitted to the Web Sites
Iffy's Autobody Paints & Supplies is free to use any photos, drawings, text, comments, suggestions, information, ideas, concepts, reviews, techniques and/or any other content or information (collectively and severally, "Materials") submitted by you to Iffy's Autobody Paints & Supplies and/or contained in any communication you may send to Iffy's Autobody Paints & Supplies (through the Web Sites or otherwise) without further compensation, acknowledgement or payment to you, for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Web Site or other Web Sites. Any Materials that are submitted shall become, and remain, the property of Iffy's Autobody Paints & Supplies. You hereby assign all right, title and interest in such Materials to Iffy's Autobody Paints & Supplies. Without limiting the foregoing, Iffy's Autobody Paints & Supplies may use, reproduce, edit, display, transmit, prepare derivative works of, modify, publish, and otherwise make use of Materials in any and all media, whether now known or hereinafter created, throughout the world and for any purpose, without compensation to you of any kind. In the event that any such Materials cannot be so assigned to Iffy's Autobody Paints & Supplies, you hereby grant Iffy's Autobody Paints & Supplies an irrevocable, world-wide, fully-paid, royalty-free license to use the Materials as otherwise described in these Terms of Use and for any other purpose. Iffy's Autobody Paints & Supplies is not responsible for the confidentiality of any information communicated to our Web Sites. By communicating material to our Web Sites, you agree that Iffy's Autobody Paints & Supplies has the right to publish the material for any purpose, including, but not limited to, advertising and promotional purposes. You acknowledge and agree that Iffy's Autobody Paints & Supplies shall have no obligation to post, display, or otherwise make publicly available any Materials submitted by you. Any information submitted on the Web Sites is subject to the Iffy's Autobody Paints & Supplies Privacy Policy, the terms of which are incorporated herein.
You acknowledge and agree that Materials submitted by you may be made available by Iffy's Autobody Paints & Supplies for viewing, rating, reviewing, and commenting by the public. You acknowledge that comments or ratings that you disagree with or are unhappy about may be published or otherwise become associated with Materials that you submit to Iffy's Autobody Paints & Supplies. By submitting Materials to Iffy's Autobody Paints & Supplies, you waive any privacy expectations that you may have with respect to the Materials and agree that Iffy's Autobody Paints & Supplies is not responsible or liable for any viewing, rating, reviewing, and commenting by the public with respect to any Materials.
By submitting Materials to Iffy's Autobody Paints & Supplies, you represent and warrant that the Materials comply with all applicable laws, rules and regulations and do not infringe any copyright, trademark, property rights, rights of privacy or publicity of any person, or any other right (including, without limitation, intellectual property and proprietary rights) of any third party and that you have the full and unrestricted right to transfer the Materials to Iffy's Autobody Paints & Supplies, free and clear of any claims or encumbrances. You agree to hold Iffy's Autobody Paints & Supplies and its officers, directors, employees, agents, successors, and assigns harmless from and against - and hereby waive any right to pursue - any claims of any nature arising in connection with any breach of the foregoing representation and warranty and/or Iffy's Autobody Paints & Supplies' use of the Materials submitted to Iffy's Autobody Paints & Supplies and used in any manner in Iffy's Autobody Paints & Supplies' sole and absolute discretion.
DISCLAIMER OF WARRANTY
THE CONTENT (IN WHATEVER FORM OR MEDIA) CONTAINED ON THE WEB SITES IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE WEB SITES; ANY FAILURES, DELAYS, OR INTERRUPTIONS IN THE DELIVERY OF ANY CONTENT CONTAINED ON THE WEB SITES; ANY LOSSES OR DAMAGES ARISING FROM THE USE OF THE CONTENT PROVIDED ON THE WEB SITES; OR ANY CONDUCT BY USERS OF THE WEB SITES. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW, Iffy's Autobody Paints & Supplies DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATIONS OF RIGHTS.
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL Iffy's Autobody Paints & Supplies, ITS OFFICERS, DIRECTORS, OR EMPLOYEES BE LIABLE (JOINTLY OR SEVERALLY) FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE, DATA, OR PROFIT, ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR THE INABILITY TO USE THE MATERIALS ON THE WEB SITES, EVEN IF Iffy's Autobody Paints & Supplies OR A Iffy's Autobody Paints & Supplies REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IF ANY APPLICABLE AUTHORITY HOLDS ANY PORTION OF THIS SECTION TO BE UNENFORCEABLE, THEN LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
Indemnity
You agree to indemnify, defend and hold harmless Iffy's Autobody Paints & Supplies, its officers, directors, employees, and agents, from and against any claims, actions, or demands, including, but not limited to, reasonable legal and accounting fees, alleging or resulting from your use of the Web Sites or your breach of these Terms of Use. Iffy's Autobody Paints & Supplies shall provide notice to you promptly of any such claim, suit, or proceeding and may, at Iffy's Autobody Paints & Supplies' discretion, assist you, at your expense, in defending any such claim, suit, or proceeding.
Choice of Law
You agree that any issue or dispute arising out of or in connection with your use of our Web Sites, intellectual property, the Terms of Use, the Privacy Policy, or any matter concerning Iffy's Autobody Paints & Supplies shall be governed by the laws of Canada and the Province of Ontario. You agree that any such issue or dispute shall be brought exclusively in the federal or provincial courts located in Mississauga, Ontario. If any provision of the Terms of Use or Privacy Policy is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Terms of Use or Privacy Policy, which shall remain in full force and effect. By using the Web Sites, you agree to comply with all applicable laws and regulations, including export and re-export control laws and regulations of Canada. The material provided on the Web Sites is protected by law including, but not limited to, Canada copyright and trademark law and international treaties. Iffy's Autobody Paints & Supplies makes no representation that materials contained in the Web Sites are appropriate or available for use in other locations and access to them from territories where their contents are illegal is prohibited. Those who choose to access the Web Sites from locations outside Canada do so at their own initiative and are responsible for compliance with applicable local laws.
Returns
If you're not completely satisfied with your Iffy's Autobody Paints & Supplies purchase, simply return the merchandise to any Iffy's Autobody Paints & Supplies store in Canada. Most new, unused merchandise can be refunded or exchanged with proof of purchase within 15 days of the original purchase date.
Returns with valid proof of purchase will be exchanged, refunded in cash, credited to your account or refunded via in-store credit based on the original method of payment.
Store Returns Iffy's Autobody Paints & Supplies requires a valid picture ID (pronvicial driver's license, provincial ID card or military ID) for returns without a valid receipt. Iffy's Autobody Paints & Supplies uses and checks verification systems. ID information or a phone number may be entered into these systems where authorized by law. All returns are subject to system approvals. Iffy's Autobody Paints & Supplies reserves the right to refuse and limit the number of returns permitted without a valid receipt.
Shipping Charges Original shipping charges incurred on your purchase aren’t refundable as part of your return or exchange.
Didn't Receive a Prepaid Return Slip With Your Order? Please visit your local Iffy's Autobody Paints & Supplies store to make the return.
Shipped/delivered items that are being returned to a store are subject to the same terms as listed in the return policy above.
Shipping/delivery charges incurred as part of your online purchase are nonrefundable when returning or exchanging items.
Shipping/Delivery Errors, Missing Items, Damage Due to Shipping/Delivery?
If you receive an order that arrives damaged, incomplete or is in need of replacement parts, contact Iffy's Autobody Paints & Supplies customer care at [email protected] within three days of receiving the item to report the error or damage.
Product Warranties
For warranty information related to specific products or brands, please visit the specific manufacturer's website.